Business Accounts Only:
You can have a big impact on getting recommendations for your staff, and therefore building the reputation of your entire business.
Here are some best practices to help drive up the response rate:
1) If you send a managers follow up email, consider using “recommend our staff” page. From this page a customer will be able to select a member of your staff and write a recommendation about them. Click here on how to do this. Also including this on all your email communication is good.
2) If you have a CRM system, including a recommendation request from all business and staff email communications is very powerful. Click here to learn how.
3) Put a “Recommend Staff” request link or button on your website. Click here
4) If you run a physical shop or have literature you give to customers, put a recommendation request url and QR code in them. Click here to learn how to do this.
Here is an example in a shop: